Objectives

Developing Emotional Intelligence

Training

Work with your emotions, develop your assertiveness and master the basics of conscious communication, both face-to-face and remotely. 

Teamwork is complicated, often complex, sometimes chaotic. For some time now, you've been observing that the Cartesian approach, with its patterns of thinking, decision-making and management, isn't adapted to the connected world. Routines no longer work, either for you or for your colleagues, neither face-to-face nor remotely!

To be effective, more than ever you and your teams need another skill - Emotional Intelligence. It's based on awareness of oneself and others, in order to recognize feelings and sentiments. This ability extends to regulating emotions and managing relationships - even at a distance.  

We offer a 2-day distance or face-to-face training course, with a preparation phase and personalized follow-up.

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Objectives
Objectives
  • Identify and recognize emotions in different situations; 
  • Activate your empathy and awareness of others to establish an optimal, human and professional relationship; 
  • Practice conscious, positive and motivational communication, even in delicate situations.
Duration & Organization

Duration: 1 + 1 days (14h) plus 2h of personal work before and after the course 

Public: Anyone who interacts with colleagues, collaborators and customers.Groups of up to 10 participants. 

Prerequisites: Open-mindedness and willingness to challenge oneself.  

Methods: Pre-training questionnaire 'My level of Emotional Intelligence', Questionnaire 'Self-control', Exercises and role-playing, Sharing experiences, Improvement plan - Follow-up e-mails 

Format: You can choose between 100% face-to-face or distance learning, or a combination of the two.

A word from the Trainer-Coach
Petra BLESCHKE
Certified Trainer & Facilitator
ARC innovation trainer
"In any given situation, we always have the choice, through our actions, of moving further or closer to our goals. The equation is simple: either we are aware of our emotions and can manage them, or we lose control and our emotions control us. By being aware of other people's emotions, we gather essential information to motivate, inspire and influence. At the end of this seminar, punctuated by individual reflections, group exchanges and theoretical and practical input, you'll have all the keys to success". PETRA
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Quality & Financing
Training quality
ARC innovation is QUALIOPI certified for training courses and in the process of certification for skills assessments.
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Financing and pricing
All our solutions are eligible for OPCO financing or via your CPF!
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